OpenAI Beckons to Businesses With An Enterprise Edition of ChatGPT

Looking to extend its lead ahead of rival AI developers and calm fears of data loss, OpenAI—the creator of ChatGPT—launched ChatGPT Enterprise on Monday. OpenAI says the corporate version of ChatGPT offers enterprise-grade security, privacy, and a faster GPT-4 experience.

“Today marks another step towards an AI assistant for work that helps with any task, is customized for your organization, and that protects your company data,” OpenAI said in a post announcing the launch.

The news of the launch comes as AI chatbots are becoming more and more commonplace in the workplace and at home.

OpenAI claims that ChatGPT Enterprise has no usage caps and runs up to two times faster than the base ChatGPT product. The enterprise version, OpenAI says, also includes unlimited access to GPT-4, released in March, as well as advanced analytics and free API credits.

Like most enterprise software applications, OpenAI says it wants to tailor the experience for each company.

“Pricing will depend on each company’s use case,” an OpenAI spokesperson told Decrypt. “Those interested should reach out to OpenAI for more information.”

The popular ChatGPT chatbot has not been without controversy as it spreads into the workplace, and businesses may be hesitant to integrate ChatGPT into their operations.

“OpenAI takes privacy seriously, and we have had the same policy for our API: we don't use data submitted by customers via our API to train or improve our models,” the spokesperson said.

In May, companies including Apple, Samsung, Verizon, Amazon, and Goldman Sachs prohibited employees from using ChatGPT at work, fearing the leak of sensitive data stored on third-party servers. OpenAI hopes to alleviate these fears with an upgraded cybersecurity stack.

In June, U.S. House of Representatives staffers were advised to only use the upgrade ChatGPT Plus because of its added security and privacy features.

“You own and control your business data in ChatGPT Enterprise. We do not train on your business data or conversations, and our models don’t learn from your usage,” OpenAI said. “ChatGPT Enterprise is also compliant with SOC 2 standards, and all conversations are encrypted in transit and at rest.”

Developed in 2010 by the American Institute of Certified Public Accountants (AICPA), SOC System and Organization Controls 2, better known as SOC 2, is a framework for auditing and reporting on controls at service organizations that store customer data in the cloud.

Others offering enterprise-grade AI include IBM, NVIDIA, Hewlett Packard, and AI startup Reka, which raised $50 million in June.